[{"data":1,"prerenderedAt":192},["ShallowReactive",2],{"doc-fr-support":3},{"id":4,"title":5,"body":6,"description":183,"extension":184,"faq":185,"meta":186,"navigation":187,"path":188,"seo":189,"stem":190,"__hash__":191},"docs\u002Fdocs\u002Ffr\u002Fsupport.md","Contacter le support",{"type":7,"value":8,"toc":175},"minimark",[9,14,97,109,113,116,141,145,164,168],[10,11,13],"h2",{"id":12},"canaux-de-support","Canaux de support",[15,16,17,33],"table",{},[18,19,20],"thead",{},[21,22,23,27,30],"tr",{},[24,25,26],"th",{},"Canal",[24,28,29],{},"Adresse",[24,31,32],{},"Horaires",[34,35,36,54,68,82],"tbody",{},[21,37,38,42,51],{},[39,40,41],"td",{},"Telegram",[39,43,44],{},[45,46,50],"a",{"href":47,"rel":48},"https:\u002F\u002Ft.me\u002Feproxies",[49],"nofollow","t.me\u002Feproxies",[39,52,53],{},"en ligne 24\u002F7",[21,55,56,59,66],{},[39,57,58],{},"Discord",[39,60,61],{},[45,62,65],{"href":63,"rel":64},"https:\u002F\u002Fdiscord.gg\u002FyzZNxN75",[49],"discord.gg\u002FyzZNxN75",[39,67,53],{},[21,69,70,73,79],{},[39,71,72],{},"E-mail",[39,74,75],{},[76,77,78],"code",{},"support@eproxies.io",[39,80,81],{},"du lundi au vendredi, 9 h – 18 h (UTC)",[21,83,84,87,94],{},[39,85,86],{},"Formulaire de ticket",[39,88,89],{},[45,90,93],{"href":91,"rel":92},"https:\u002F\u002Fwww.eproxies.io\u002Fcompany\u002Fcontact",[49],"page de contact du site",[39,95,96],{},"sujets au choix : demande générale \u002F ventes \u002F support technique \u002F partenariat \u002F facturation",[98,99,100,101,104,105,108],"p",{},"Pour les urgences, privilégiez ",[102,103,41],"strong",{}," ; pour la facturation, les remboursements, les factures et tout ce qui doit laisser une trace écrite, préférez l'",[102,106,107],{},"e-mail"," en joignant votre numéro de commande.",[10,110,112],{"id":111},"liste-de-vérification-avant-de-poser-une-question","Liste de vérification avant de poser une question",[98,114,115],{},"Pour une résolution au plus vite, accompagnez toute question technique des informations suivantes :",[117,118,119,127,130,138],"ol",{},[120,121,122,123,126],"li",{},"La commande ou le code complet que vous avez exécuté (",[102,124,125],{},"mot de passe masqué",").",[120,128,129],{},"Le message d'erreur ou la réponse renvoyée, au complet.",[120,131,132,133,137],{},"Si vous avez déjà validé vos identifiants avec la ",[45,134,136],{"href":135},"\u002Fdocs\u002Fusage\u002Fcode-examples","commande cURL de base",".",[120,139,140],{},"L'adresse e-mail du compte et l'heure approximative de l'incident.",[10,142,144],{"id":143},"réseaux-sociaux","Réseaux sociaux",[146,147,148,156],"ul",{},[120,149,150,151],{},"Twitter\u002FX : ",[45,152,155],{"href":153,"rel":154},"https:\u002F\u002Fx.com\u002Feasy_proxies",[49],"@easy_proxies",[120,157,158,159],{},"YouTube : ",[45,160,163],{"href":161,"rel":162},"https:\u002F\u002Fyoutube.com\u002F@eproxies",[49],"@eproxies",[10,165,167],{"id":166},"partenariats-commerciaux","Partenariats commerciaux",[98,169,170,171,174],{},"Offres entreprise sur mesure, programme revendeur, partenariats de distribution : contactez-nous via ",[45,172,41],{"href":47,"rel":173},[49]," ou le formulaire de ticket en choisissant le sujet « Partenariat ».",{"title":176,"searchDepth":177,"depth":177,"links":178},"",2,[179,180,181,182],{"id":12,"depth":177,"text":13},{"id":111,"depth":177,"text":112},{"id":143,"depth":177,"text":144},{"id":166,"depth":177,"text":167},"Pour les urgences, privilégiez Telegram ; pour la facturation, les remboursements, les factures et tout ce qui doit laisser une trace écrite, préférez l…","md",null,{},true,"\u002Fdocs\u002Ffr\u002Fsupport",{"title":5,"description":183},"docs\u002Ffr\u002Fsupport","a4wvJlpwFJSilubTeYFHxanHfvyLrNT_M1HkbBUCZ9Q",1785671055880]