[{"data":1,"prerenderedAt":192},["ShallowReactive",2],{"doc-en-support":3},{"id":4,"title":5,"body":6,"description":183,"extension":184,"faq":185,"meta":186,"navigation":187,"path":188,"seo":189,"stem":190,"__hash__":191},"docs\u002Fdocs\u002Fen\u002Fsupport.md","Contact Support",{"type":7,"value":8,"toc":175},"minimark",[9,14,97,109,113,116,141,145,164,168],[10,11,13],"h2",{"id":12},"support-channels","Support channels",[15,16,17,33],"table",{},[18,19,20],"thead",{},[21,22,23,27,30],"tr",{},[24,25,26],"th",{},"Channel",[24,28,29],{},"Address",[24,31,32],{},"Hours",[34,35,36,54,68,82],"tbody",{},[21,37,38,42,51],{},[39,40,41],"td",{},"Telegram",[39,43,44],{},[45,46,50],"a",{"href":47,"rel":48},"https:\u002F\u002Ft.me\u002Feproxies",[49],"nofollow","t.me\u002Feproxies",[39,52,53],{},"24\u002F7",[21,55,56,59,66],{},[39,57,58],{},"Discord",[39,60,61],{},[45,62,65],{"href":63,"rel":64},"https:\u002F\u002Fdiscord.gg\u002FyzZNxN75",[49],"discord.gg\u002FyzZNxN75",[39,67,53],{},[21,69,70,73,79],{},[39,71,72],{},"Email",[39,74,75],{},[76,77,78],"code",{},"support@eproxies.io",[39,80,81],{},"Mon–Fri 9:00–18:00 (UTC)",[21,83,84,87,94],{},[39,85,86],{},"Ticket form",[39,88,89],{},[45,90,93],{"href":91,"rel":92},"https:\u002F\u002Fwww.eproxies.io\u002Fcompany\u002Fcontact",[49],"Contact page",[39,95,96],{},"Topics: General \u002F Sales \u002F Technical Support \u002F Partnership \u002F Billing",[98,99,100,101,104,105,108],"p",{},"For urgent issues, use ",[102,103,41],"strong",{}," first. For billing, refunds, invoices, and anything that needs a paper trail, use ",[102,106,107],{},"email"," and include your order number.",[10,110,112],{"id":111},"before-you-ask","Before you ask",[98,114,115],{},"Technical issues get resolved fastest when you include:",[117,118,119,127,130,138],"ol",{},[120,121,122,123,126],"li",{},"The full command or code you ran (",[102,124,125],{},"with the password redacted",").",[120,128,129],{},"The complete error message or response.",[120,131,132,133,137],{},"Whether you have already verified your credentials with the ",[45,134,136],{"href":135},"\u002Fdocs\u002Fusage\u002Fcode-examples","basic cURL command",".",[120,139,140],{},"Your account email and the approximate time of the issue.",[10,142,144],{"id":143},"social-media","Social media",[146,147,148,156],"ul",{},[120,149,150,151],{},"Twitter\u002FX: ",[45,152,155],{"href":153,"rel":154},"https:\u002F\u002Fx.com\u002Feasy_proxies",[49],"@easy_proxies",[120,157,158,159],{},"YouTube: ",[45,160,163],{"href":161,"rel":162},"https:\u002F\u002Fyoutube.com\u002F@eproxies",[49],"@eproxies",[10,165,167],{"id":166},"business-inquiries","Business inquiries",[98,169,170,171,174],{},"For enterprise plans, the reseller program, or channel partnerships, reach out via ",[45,172,41],{"href":47,"rel":173},[49]," or the ticket form with the \"Partnership\" topic.",{"title":176,"searchDepth":177,"depth":177,"links":178},"",2,[179,180,181,182],{"id":12,"depth":177,"text":13},{"id":111,"depth":177,"text":112},{"id":143,"depth":177,"text":144},{"id":166,"depth":177,"text":167},"For urgent issues, use Telegram first. For billing, refunds, invoices, and anything that needs a paper trail, use email and include your order number.","md",null,{},true,"\u002Fdocs\u002Fen\u002Fsupport",{"title":5,"description":183},"docs\u002Fen\u002Fsupport","6XHSzgd70yqkmgaL74Z2gEPNCwP7X_w-NQePXk2pEE8",1785671055506]